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Privacy Policy
How My Soul Music collects, uses and protects your personal information.
Last updated: October 2025
At My Soul Music, your privacy means a lot to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://mysoulmusic.com.au or contact us directly.
1. Information We Collect
When you visit our website or get in touch with us, we may collect a few types of information:
- Personal details such as your name, email address, and phone number (especially if you fill out our contact form or sign up for updates).
- Usage data such as your IP address, browser type, and how you interact with our site. This helps us understand what’s working well and where we can improve.
- Cookies to make your browsing smoother. These are small files stored on your device to remember your preferences.
2. How We Use Your Information
We use your information to:
- Respond to your messages and enquiries.
- Provide updates, news, or event information if you’ve opted in.
- Improve the website experience and content.
- Comply with legal requirements when necessary.
3. How We Protect Your Data
We take your privacy seriously. Your information is stored securely, and we use standard security measures to protect it from unauthorised access, loss, or misuse. That said, no online platform can guarantee 100% security – but we do our absolute best to keep your data safe.
4. Sharing Your Information
We may share information with:
- Service providers who help us operate the website (like hosting or email platforms).
- Legal authorities if required by law or to protect our rights.
5. Cookies & Tracking
Cookies help us give you a better experience. You can choose to accept or decline them – just adjust your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your data.
- Ask us to delete your data (unless we’re legally required to keep it).
7. Links to Other Websites
Sometimes our website might link to other sites (for example, artist pages or event partners). We can’t control those sites, so please check their privacy policies too.
8. Updates to This Policy
We might update this policy from time to time to reflect changes in our services or the law. Any updates will be posted on this page with a new “Last updated” date.